About referrals to Autograph

We greatly value the trust and confidence you place in us to provide your patients with the best possible treatment and care. To support this, we have created a referral charter.

• At all times, we will do our utmost to ensure that your patient receives the best specialist orthodontic treatment and care.
• We promise to treat your patient with respect throughout their journey at Autograph Dental, Cambridge.
• We will respect at all times, the patient’s personal preferences and will never discriminate for age, gender reassignment, marital status, pregnancy, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
• We will provide you with convenient options to refer patients and do our best to ensure that patient data is always stored safely and securely in accordance with relevant laws and guidelines.
• We will keep you informed of any other required general treatment throughout your patients’ journey so they can arrange an appointment directly with you.
• We will do all we can to help strengthen the professional relationship you have with your patient including highlighting the fact that we work in partnership with you and that you remain fully informed at all times.
• We will not actively solicit the business of any referral patient beyond the scope of the referral work itself. In the rare case that a referral patient requests ongoing dental services from us, we will advise them to discuss the matter with you first and we will contact you to inform you of their request.
• We will do all we can to help strengthen the professional relationship you have with your patient including highlighting the fact that we work in partnership with you and that you remain fully informed at all times.